⏳ Waiting PeriodNow managed under MetLife, 1 day for accidents, 14 days for illnesses
💰 ReimbursementNow managed under MetLife, 70%, 80%, or 90% after deductible
📞 Contactmetlifepetinsurance.com | 1-800-GET-MET8
📋 How to File a PetFirst Claim
- PetFirst policies are now managed under MetLife Pet Insurance
- Log in at metlifepetinsurance.com to manage your policy and file claims
- Submit claims with an itemized invoice and medical records
- Claims must be filed within 90 days of treatment
- Contact MetLife directly if you have questions about your former PetFirst policy terms
⚠️ Common Reasons PetFirst Denies Claims
- Pre-existing conditions
- Treatments during the waiting period
- Elective procedures and cosmetic treatments
- Services not covered under your specific plan tier
💡 Tips for a Successful PetFirst Claim
- If you have a former PetFirst policy, contact MetLife to confirm your coverage terms and any changes
- MetLife acquired PetFirst in 2020, your policy may have been updated since then
- Review your current policy documents at metlifepetinsurance.com
- The 90-day claim submission window applies, shorter than most other insurers
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